Problem 24-02-12
Service problens 24-02-12
Title: National: Connectivity issues to some sites
Status: CLOSED
Type: Performance degradation
Severity: Partial
Affects: ADSL Services,Dialup Services,Ethernet over Copper Services,IP data feeds,SHDSL Services,Web Browsing Services
States: NAT
Entered by: luke.johnson
Entered at: 24-Feb-2012 07:58 (EDT)
Start: 24-Feb-2012 08:46 (EDT)
Expected Close: 24-Feb-2012 14:50 (EDT)
An Upstream Provider issue is currently resulting in slow browsing to some websites and some websites timing out. The matter is ongoing and under investigation and an ETR is not yet available
Updated Information:
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Updated by: luke.johnson
Updated at: 24-Feb-2012 15:26 (EDT)
Set status to: "CLOSED"
Set the expected close date/time to "24-Feb-2012 14:50 (EDT)"
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Updated by: luke.johnson
Updated at: 24-Feb-2012 13:26 (EDT)
Our upstream provider has advised us that the issue affecting IP transit services is now resolved.
We will monitor the service closely to ensure no further issues arise.